Verizon Conditioned Based Maintenance
June 28, 2021
Pro Portal
August 1, 2024

1FLEET

GE Aviation is a major player in the aerospace industry, known for its advanced engines and integrated systems that power a wide range of aircraft around the world.
 

About the Project

1FLEET is a vital tool for modern airlines and aircraft operators aiming to achieve operational excellence, cost efficiency, and the highest standards of safety and reliability in their fleet management practices. : Our team was brought in to optimize a few key areas in the software for a sleek and intuitive UI using modern design practices and techniques.


My Role

Interactions Designer

Project Name: 1fleet

Type: Desktop, Mobile App

Software: Sketch, Jira, Invision, Salesforce

Date: February 2021 - March 2022

 

My Responsibilities

  • Creating Custom Components
  • Wireframes and Prototypes
  • User Research
  • Empathy Maps
  • User Journey Mapping
  • AB Testing
 

Engine Lifecycle

  • 01.4.2021Understand the Business Model

    Several meetings with the stakeholders to understand the day to day and overall of what GE is trying to accomplish.

  • 15.08.2013Problem Statements

    We would meet with one of the team leads to define clear problem statements to address in the design process.

  • 11.05.2013User Personas

    We found the GE Employees that use the software the most in their day to day.

User Journey Mapping

In our user journey mapping sessions, we conducted in-depth interviews with several associates to gain a comprehensive understanding of their daily tasks and interactions with the 1Fleet software. These sessions were designed to capture the nuances of their workflows, identify pain points, and uncover opportunities for enhancing user experience.

 
 

Ideate

  • 29.12.2013Identify Pain Points:

    Through these sessions, we aimed to identify areas where associates encounter difficulties or inefficiencies, providing insights into potential improvements.

  • 15.08.2013Structure

    Each interview was structured to cover the following key areas: Daily Responsibilities: Associates described their typical day, highlighting the tasks they perform and how they prioritize them. Interaction with 1Fleet: We focused on how they use the 1Fleet software, detailing the steps they take to complete tasks and any workarounds they employ. Pain Points and Challenges: Associates were encouraged to share any difficulties or frustrations they encounter while using the software. Suggestions for Improvement: We asked for their feedback and suggestions on how the software could better support their workflows.

  • 11.05.2013Findings

    The insights gained from these user journey mapping sessions have been instrumental in guiding the redesign of the 1Fleet software. By focusing on the real-world experiences and feedback of our associates, we are working towards creating a more user-friendly and efficient system that better supports their daily tasks and enhances overall productivity.
Figma Demo
 

Usability Testing

  • 29.12.2013Develop interactive prototypes for usability testing.

  • 15.08.2013User Testing

    We conducted several with real users to gather feedback on prototypes. We told them a scenario and observed their interaction with the design to find pain points.

  • 11.05.2013A/B Testing

  • 29.12.2013Evaluating the Results

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  • 15.08.2013Finding Opportunites

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  • 11.05.2013Suggestions for Improvement

    We asked for their feedback and suggestions on how the software could better support their workflows.

Prototype

Figma Demo

Conclusion

Utilizes advanced analytics and machine learning to predict potential failures before they occur. Helps in planning maintenance activities to minimize downtime and avoid unexpected disruptions. Comprehensive data collection from various aircraft systems and sensors. In-depth analysis to identify trends, inefficiencies, and areas for improvement.

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